Data, MTN and Glo airtime temporarily paused
Oct 16, 2026 · 15:25
IDENTIFIED Data bundle purchases and MTN and Glo airtime are temporarily paused while our provider fixes a delivery issue. Airtel and 9mobile airtime, electricity and TV subscriptions are working normally. Any MTN airtime order that was not delivered has been reversed — wallet payments refunded and Pay Later orders cancelled, so nothing is owed — and affected customers have been emailed. You will not be charged for a paused service. We will update this page as soon as they are back.
Data and Glo airtime temporarily paused
Oct 16, 2026 · resolved in 26h 3m
RESOLVED Data bundle purchases and Glo airtime are temporarily paused while our provider fixes a delivery issue. MTN, Airtel and 9mobile airtime, electricity and TV subscriptions are working normally. You will not be charged for a paused service, and any order that did not go through has been closed without charge or refunded. We will update this page as soon as they are back.
Data purchases temporarily paused
Oct 15, 2026 · resolved in 20h 21m
RESOLVED Airtime purchases are working again. Data bundle purchases are still paused while our provider fixes a delivery issue. You will not be charged for a data purchase while it is paused. Your wallet and other services are not affected.
Airtime & data purchases temporarily paused
Oct 14, 2026 · resolved in 26h 19m
RESOLVED From about 1:30pm WAT today, our airtime provider accepted orders but did not deliver them. We have paused airtime and data purchases so no one is charged for a top-up that doesn't arrive. Everyone affected has been refunded to their wallet, and Pay Later purchases affected were cancelled — nothing is owed. Transfers, deposits, electricity and TV are working normally. We'll update this page as soon as airtime and data are back.